Frequently Asked Questions
Everything you need to know about your EMME shopping experience.
How do I determine my size at EMME?
Each product page features a detailed size guide with specific measurements. As our collections range from tailored fits to oversized styles, we recommend checking the 'Fit Notes' section for individual garment advice.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout, and you will receive a tracking number via email as soon as your order ships.
Do you ship internationally?
Yes, EMME ships to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my EMME garments?
To ensure the longevity of your pieces, we recommend following the care instructions on the internal label. Most of our high-quality fabrics benefit from cold machine washes and air drying to maintain their shape and color.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.